To determine whether you got the correct variant, check the packaging or contact your headset store. The only way to use these is to use the headphones’ 3.5mm jack, which ultimately renders useless its wireless functionality. The bad news is that the Turtle Beach headsets’ PS4/PS5 variant would not be compatible with Xbox. Unfortunately, there are times when buyers go for the wrong model, whether intentionally or not. One of the first things to do when your Turtle Beach headphones won’t connect with Xbox is to verify that you have the correct variant.Įach Xbox-compatible Turtle Beach headset also has PS4/PS5-compatible variants. Make sure you got the right Xbox-compatible variant What to Do When Turtle Beach Headphones Won’t Connect to Xbox Oneĭespite them being Xbox-friendly wireless headsets, it may sometimes happen that your Turtle Beach headphones won’t connect to the Xbox One, Series S, or Series X console.Ĭommon causes include outdated firmware on either your headset or Xbox console, low battery, or even Bluetooth interference.ĭon’t fret because it’s fairly easy to rectify these issues once you know the steps.
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